Where to check

before the p2p payment window starts, check three fields

Once a p2p order opens its payment window, match the counterparty name, payout account and payment method on the order page before sending anything.

Short answer

Before the p2p payment window starts, match the counterparty name, payout account and payment method on the order page against what the other side sent in chat, letter by letter.

before the p2p payment window starts, check three fields: a ranked list

Key points

  • Top of the order page

    The order page lists the counterparty nickname and real name; compare both with the name given in chat, since a matching nickname does not mean a matching real name.

  • Payout account field

    The payout account field shows the bank name and the last digits of the account; compare them digit by digit with what the other side sent, and do not send if the tail differs.

  • Payment method must match

    The payment method on the order page must match the channel the other side actually receives on; if the page says bank transfer but you are asked to use another channel, stop and recheck.

  • Where the countdown starts

    The remaining time on the order page is the reference for the payment window, not the deadline quoted in chat; when the two differ, follow the order page.

Common questions

What if the counterparty name on the p2p order page differs from the name in chat?

Do not pay yet; go back to the real-name field on the order page, and if it still does not match, cancel the order and place a new one instead of sending to the name in chat.

Which remaining time should I follow for the payment window?

Follow the remaining time shown on the order page; the deadline quoted in chat is only a reference, and when the two differ the order page wins.

Sources:the counterparty real-name and payout account fields at the top of the p2p order page · Open the order page, read the counterparty real name at the top, expand the payout account field to compare the bank name and account tail, then check the payment method against what the other side said. · Checked on 2026-10-29

Risk and disclosure

Risk warning: crypto assets are volatile and you can lose the whole amount, and a transfer can still be delayed or fail because of the rail, the bank or a compliance check. This page organises information and helps you check a baseline. It is not investment advice and promises no return.

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Ready when you are

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