app name changed after install, check the store listing
If the name under the icon does not match the site, do not log in yet. Check the developer name and package ID on the store page before you enter any ID details.
To check if an exchange app is genuine, compare the developer name on the app store listing with the operator name at the bottom of the official site; if they do not match, do not log in.
Key points
Read the developer row
Scroll down on the store listing to the developer or provider row, and compare it word by word with the operator name at the bottom of the official site, not just the icon.
Compare the package ID
On Android, open app info on the store page to see the package ID; on iOS, check other apps under the same developer account. If either does not match the site, stop.
Trace where the download came from
Only enter the store from the download entry marked on the official site, not from chat groups, SMS, or search ads, where the developer row often does not match.
Recheck before the KYC page
When the app opens, look at the domain or entity name on the verification page and make sure it matches the developer name on the store listing before you fill anything in.
Common questions
The app name differs from the site, can I still use it?
Do not log in yet. Check the developer name on the store listing against the operator name at the bottom of the official site, and if it does not match, reinstall from the download entry on the site.
How do I confirm I installed the official version?
Compare the developer name and package ID on the store listing with the operator name on the official site, and confirm you came in through the download entry on that site.
Keep reading
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Sources：developer name and package ID on the app store listing · Open the app store listing, find the developer row, and compare it word by word with the operator name at the bottom of the official site; on Android also check the package ID in app info. · Checked on 2026-10-14
Risk and disclosure
Risk warning: crypto assets are volatile and you can lose the whole amount, and a transfer can still be delayed or fail because of the rail, the bank or a compliance check. This page organises information and helps you check a baseline. It is not investment advice and promises no return.
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