card buy page payee vs name on card, check it
The payee name on the buy page, the cardholder name on your card, and your KYC name should match; if not, pause before paying.
The payee name on a card buy page and the cardholder name must match your KYC name exactly; stop and recheck if one letter differs.
Key points
Check the payee field
On the buy confirmation page, find the payee or recipient field and read the name letter by letter against the name printed on your card, watching spaces and capitalization.
Compare cardholder name
Open your bank app or take out the physical card and check the order of the cardholder name, whether it is first-last or last-first, and make sure the buy page shows the same order.
Match KYC name
Go to the account verification page and find the verified name, then confirm it is written the same way as the cardholder name and the buy page payee, with no nicknames or abbreviations.
Common questions
The buy page shows the platform name as payee, not my name. Is that normal?
The payee may be a platform-designated account name, but the cardholder name must still match your KYC name; if you cannot recognize either name, do not pay and recheck your account details first.
My card name and KYC name differ by one letter. Can I still buy?
Do not proceed right away; contact your card issuer to confirm the spelling on the card, then recheck the exchange KYC page and make sure both match what the page shows today.
Keep reading
Sources：payee name on the buy confirmation page and cardholder name on the bank card · Open the buy confirmation page, find the payee field, compare it with the cardholder name on your physical card, then check both against the verified name on your account page. · Checked on 2026-10-28
Risk and disclosure
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