deposit shows credited, compare the record row fields
Once a deposit shows as credited, check the coin, network and memo fields on the deposit page against the record row instead of trusting the balance alone.
To confirm a deposit landed, compare the coin, network and memo fields on the deposit page with the record row and see whether they match word for word.
Key points
Coin first
The coin name on the deposit page and the coin column in the record row must read exactly the same, not just look similar.
Then the network
The network name on the deposit page and the network column in the record row have to be written the same way; a different chain name is a different thing.
Do not skip the memo
For coins that need a memo, the memo you typed and the one shown in the record row must match character for character.
Read the status column
Whatever the status column says is the reference; timing follows what the page shows that day, not what someone else reports.
Common questions
The deposit page says complete but the balance did not change, what now?
Go back to the record row and check its status and network columns against the deposit page before sending anything again.
Why does one coin offer two networks?
They are separate chains; the network column on the deposit page and in the record row must line up, or the entries will not match.
Keep reading
Sources：coin, network and memo fields on the deposit page and the matching record row · Screenshot the three fields on the deposit page, open the record row for the same transfer, and compare each field word for word. · Checked on 2026-10-15
Risk and disclosure
Risk warning: crypto assets are volatile and you can lose the whole amount, and a transfer can still be delayed or fail because of the rail, the bank or a compliance check. This page organises information and helps you check a baseline. It is not investment advice and promises no return.
Affiliate disclosure: this is an independent third-party site. Some entries are tracked links; if you sign up through one, this site may earn a commission. It does not cost you more and it does not change what the checks below found.
Independent notice: this site is not affiliated with, and does not speak for, any exchange, wallet, broker or payment provider mentioned here. Always confirm against the platform's own website.