p2p order page counterparty name, how to check it
Before paying a P2P buy order, the counterparty name, the receiving account name and your own paying account name should all line up.
Compare the counterparty name, receiving account name and your own paying account name letter by letter before sending anything, and stop if any of them differ.
Key points
Read the counterparty name
The seller or counterparty field on the order detail should match the receiving account holder name exactly, including spacing and unusual spellings.
Check your own paying account
The account you pay from should carry the same name as your verified identity on the platform; don't pay from a relative's or friend's account.
Keep account number and name together
The receiving number, bank and holder name belong as one set; if only the number changes, go back to the order page and reread it.
Screenshot before you raise it
If something doesn't match, capture the order page and payment details, then file it through the in-app order dispute entry instead of a new account sent in chat.
Common questions
The seller says the name was wrong and asks me to pay another account, should I?
No. The order page is the reference; account changes go through the platform order flow, and off-platform transfers can't be checked by the platform.
How long until the order status changes after I pay?
Use the payment window shown on the order page that day; if it passes unchanged, raise a dispute from the order page rather than paying twice.
Keep reading
Sources：the counterparty name and receiving account fields on the P2P order detail page · Open the order detail, compare the counterparty name, receiving account name and bank letter by letter, then confirm your paying account name matches your verified identity. · Checked on 2026-10-23
Risk and disclosure
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