Where to check

withdraw name vs kyc name, check letter by letter

The payout name on the withdraw page must match your KYC name exactly, including spaces and rare characters. Put both on one screen and compare.

Short answer

The withdraw page payee name must match the KYC name letter for letter, spaces included, as shown on the page that day.

withdraw name vs kyc name, check letter by letter: a ranked list

Key points

  • side by side

    Open the withdraw page payout account field and the KYC info page, and compare the two names on one screen instead of from memory.

  • spaces count

    Spaces, middle dots and rare character forms all count as differences; banks match by character, so one extra dot can bounce it.

  • last four digits

    The last four digits of the card shown on the withdraw page must match the card in your hand, not just the name.

  • stop before editing

    If they differ, do not submit yet; go back to the KYC page and confirm which spelling is registered, as shown that day.

Common questions

Can a one-letter difference still arrive?

Not guaranteed; banks match by character, so one letter off can be returned. Make them identical before submitting.

What if KYC name is English but the bank card is Chinese?

Check which form the withdraw page asks for, and use the same language and order in both places, as shown that day.

Sources:the payee name field on the withdraw page and the name field on the KYC info page · Open the KYC info page and note the exact spelling, then return to the withdraw page and compare the payout name field letter by letter, spaces and punctuation included. · Checked on 2026-10-26

Risk and disclosure

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